Cancellation policy / Right of cancellation
1. Principle
Consumers are generally entitled to a fourteen-day right of cancellation in accordance with statutory provisions. However, this right of cancellation does not apply or expires prematurely if the conditions described below are met.
2. No right of withdrawal for individual services
The right of withdrawal is excluded for contracts for the creation or adaptation of application documents, as these are services tailored to individual customer specifications (Section 312g (2) No. 1 BGB). By placing your order, you have expressly confirmed that Talent Source will begin creating the individually agreed services immediately after conclusion of the contract. You are aware that this will result in the expiry of your statutory right of withdrawal.
This notice is provided several times:
before placing the order,
in our General Terms and Conditions,
and again in this cancellation policy.
3. Digital content
When purchasing digital content (e.g. application documents provided as PDF files) that is not delivered on a physical data carrier, the right of withdrawal also expires as soon as Talent Source has begun execution. By placing your order, you have expressly agreed that Talent Source will begin execution before the expiry of the withdrawal period and at the same time confirmed that you are aware that you will thereby lose your right of withdrawal (Section 356 (5) BGB).
4. Services
In the case of services, the right of withdrawal also expires prematurely if Talent Source has already provided the service in full or has already begun to perform it. Here too, by placing your order, you have expressly agreed that Talent Source may begin performance before the expiry of the withdrawal period and have confirmed that you are aware that you will thereby lose your right of withdrawal.
5. General information (only for non-customised products)
If, in exceptional cases, a right of withdrawal exists (e.g. for the purchase of prefabricated products), the withdrawal period is 14 days from the conclusion of the contract.
To meet the deadline, it is sufficient to send the notice of withdrawal in good time.
Please send your withdrawal to:
Talent Source – Niclaas Löber
Brenzstraße 18A
D-15831 Blankenfelde-Mahlow